Return Policy

Returns Policy

Overview

Our returns policy is valid for 7 to 10 working days from the date of purchase. After this period, we cannot provide a full refund or exchange. To be eligible for a return, the item must be unused, in its original condition, and in packaging. Certain items such as perishable goods, hazardous materials, and flammable liquids or gases are non-returnable. A receipt or proof of purchase is required to process the return. Returns may result in a partial refund with a 15% deduction in some situations. Please note that returns should not be sent back to the manufacturer.

  • We are not responsible for any items that are returned in a condition other than their original state or missing parts.
  • Noted Any item that is returned more than 07 days after delivery

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at: crockeriespark.bd@gmail.com. And send your item to Shop 54, 1st floor, Boro Bazar [former Capital Super Market], 104, Green Road, Farm Gate Dhaka, Bangladesh

Need help?

Contact us at: crockeriespark.bd@gmail.com. For questions related to returns.